Guest Information

Welcome  to Cremorne Point Manor….

Firstly, a brief orientation for first timers to Sydney:  Cremorne Point, located on the picturesque North Shore of Sydney Harbour, is one of the city’s most prestigious and convenient locations. Renowned for its stunning views across the world’s most beautiful harbour and it’s leafy, quiet walks, the “Point” is only an 8 minute, scenic ferry ride to the city. Surrounded by glorious parkland, the Point provides abundant walking and jogging tracks, a public harbourside swimming pool and delightful picnic spots. There is also a wonderful kids playground about a 5 minute walk from our Manor.

Ask at our front desk about sight-seeing tips, partner discounts and if you’d like us to arrange tour bookings for you.
The contact numbers below may also be useful:

Taxi 131 668 (Bookings all hours)
Mosman Rowers Club 9953 7966 (Open for dinner Wed to Sun 6 – 9.30pm)
Cuisine Courier 1300 361 113 (take away meals, in house delivery)
Taronga Zoo 9969 2777 (Open daily 9am to 5pm)
Ticketek 9266 4868 (Concert, theatre, musical bookings)
National Parks & Wildlife 9977 6522 (Service Visitor Centre, Manly)
Mosman RSL Club 9960 2888 (719 Military Road, Mosman)
Oaks Pub 9953 5515 (Cnr Ben Boyd & Military Roads, Neutral Bay)

At Cremorne Point Manor we aim to make your stay as comfortable, affordable and flexible as possible.

GUEST FACILITIES
ADAPTERS: 
Australia uses 240V, should you need an international adapter, these are available from Reception for a $20 refundable deposit.

AIRLINES:

Domestic 
Qantas 13 13 13
 Virgin Australia 13 67 89

International
Air France 9244 2100
Air New Zealand 13 24 76
Alitalia 9244 2400
British Airways 8904 8800
Garuda 1300 365 330
Japan Air Lines 9272 1111
KLM 1300 303 747
Lauda Air 9241 4277
Malaysia 13 26 27
North West 1300 303 747
Qantas 13 13 13
Singapore 13 10 11
Thai 1300 651 960
United 13 17 77

AIRPORT
: Sydney Domestic and International terminals are approximately 35 minutes travelling time from Cremorne. Please make allowances for peak commuter times. There are several options when traveling to/from the airport:

Airport  train to Cirqular Quay then ferry to  Cremorne Point  – AirportLink Train (15 Mins) approx $22.20 per adult 
Ferry to Cremorne Point.  If you come by ferry, once you reach Cremorne Point turn left  and  follow the pathway approximately 300m until you get to a small water drinking fountain. You will then see a walkway to your right. Go up the walkway and at the end, we are immediately across the road. We have a beige building at 6 Cremorne Road.

Alternatively if you are not travelling light, catch the bus (225) waiting at the Wharf and advise the bus driver you wish to get off at the 2nd stop – on the corner of Milson and Rialto Ave.  Walk for 3 minutes up Rialto Ave and turn right into Cremorne Road. We are the fourth building (beige colour) at 6 Cremorne Road.

Taxi – to book a taxi, please see the phone number on the first page of the compendium or contact front desk. The price from Sydney International Airport is approx $60.

The AirportLink train service runs from Town Hall, Wynyard, Cirqular Quay, St James, Museum and Central to the Domestic and International terminals. Trains run around every 10 minutes Monday to Friday, and every 15 minutes on weekends. From tthe Central Train Station to the Domestic terminal, this takes 10 minutes or from Cirqular Quay train station to the Domestic airport, expect a 15 minute journey.

Alternatively, you can take the Airport Shuttle Bus.To book, call Airport North Shuttle to make a reservation for your pick up: +61 1300 505 100 or contact front desk and we can set this up for you.

ALARM CLOCK
 Alarm clocks are located in each room on the bedside table.

BABY FACILITIES
 Cots, a high chair and baby baths are available from front desk. As these facilities are limited, please request this when booking as they are allocated on a first come, first served basis.

BAGGAGE STORAGE 
For baggage storage, we can store your luggage prior to check-in or after check-out. Please contact front desk for details.

BALCONIES
 All guests are welcome to use the ground floor and first floor balconies. The upper balcony is open during office hours only.  Please consider other guests and our neighbours by keeping noise to a minimum whenever you are enjoying this area.

BANKING
 All major banks are located on Military Road, Neutral Bay or Cremorne:

ANZ Bank 
9.30 to 4pm Monday to Thursday & 9.30 to 5pm Friday 
216 – 218 Military Road, Neutral Bay

Commonwealth Bank 
9.30 to 4pm Monday to Thursday & 9.30 to 5pm Friday
155 – 159 Military Road, Neutral Bay

National Bank 
9.30 to 4pm Monday to Thursday & 9.30 to 5pm Friday
183 Military Road, Neutral Bay

Suncorp Metway Bank
 9 to 5pm Monday to Friday
Cnr Military and Wycombe Roads, Neutral Bay

Westpac 
9.30 to 4pm Monday to Thursday & 9.30 to 5pm Friday
198 Military Road, Neutral Bay

BEAUTICIAN
 The closest beauticians are Bronzalicious, Shop 4/196 Military Road, Neutral Bay. Phone : (02) 9904 5877. Lady at Bay, Military Road, Neutral Bay. Phone: (02) 9909 3326 and Tracy’s Beauty Service, Shop 2/143 Military Road, Neutral Bay. Phone: (02) 9904 1137. Please see the brochures at front desk for their full range of services.

BOOKS/MAGAZINES
 Please feel free to use our complementary book exchange, located on the first floor towards the front of the property. When taking a book, please replace it with another for other guests to enjoy.

BREAKFAST
 A lovely breakfast is served on our rear deck between 7.30 and 9.30am, 7 days a week. Breakfast is included in your room tariff only for guests booking through our website.

BUS ROUTES 
Bus #225 routes to all ferries arriving at Cremorne Point Wharf. The bus then travels along Milson Road (parallel to Cremorne Road) via Spofforth Street shops and up to Military Road, Cremorne. For information on other bus routes please contact front desk of call the Transport Infoline on 131 500

CANCELLATIONS
 Our cancellation policy is printed in full on our website.

CHECK-IN TIME 
Check-in time is 2pm. Earlier check-ins are subject to availability. If you are likely to arrive outside of front desk hours, please notify us when booking so arrangements for room access can be made in advance. When arriving outside office hours, we ask that you visit front desk the following morning, to complete your check-in.

CHECK-OUT TIME
 Check-out time is 10am. Late check-outs are subject to availability. Should you require a tax invoice, please advise front desk the day prior to your departure.

CHEMIST/PHARMACY 
The nearest chemist/pharmacy is located amongst the Spofforth Street shops – open 8am to 9pm, 7 days. Larger chemists/pharmacies are located on Military Road, Cremorne and Neutral Bay.

CHURCH SERVICES
 St Joseph’s Catholic Church, Lindsay Street, Neutral Bay. Phone: (02)9953 4707 Mass times: Vigil 5.30pm Saturday and 8.30am Monday to Friday

CINEMAS 
The Cremorne Orpheum on Military Road features block buster new releases and art house movies. Check their website of upcoming movies. Phone: 9908 4344.

CREDIT CARDS
 Cremorne Point Manor welcomes all major credit cards:  Bankcard,  Mastercard and Visa. There is a 3% surcharge on American Express and Diners Cards.

DOCTOR/DENTIST 
The following medical centres are located nearby:
Big Bear Medical Centre, Military Road, Neutral Bay. Phone: (02) 9953 5844
The Practice, 393 Military Road, Mosman. Phone: 1300 888 228
 for Northside after hours medical service (they come to you) (02) 9410 3944

DRINKS: We have a vending machine on site.  Alcoholic beverages are available from Cuisine Courier (beer and wine only) or from Porters liquor store at the Spofforth Street shops.

DRY CLEANING
 The closest Dry Cleaners is located at the Spofforth Stret shops. Alternatively, Hang Out Dry Cleaners can be found in Wycombe Street, Neutral Bay.

ELECTRICITY
 The power in Australia is 240 Volts. Adapters or converters for electrical appliances are available on loan from front desk for a refundable deposit of $20.

EMERGENCIES
 Cremorne Point Manor is equipped with a fully certified fire alarm system which links directly to the Fire Department of NSW. In addition, fire blankets can be found in the guest kitchen and fire extinguishers are available in the corridors. In the event of an emergency between 7am and 8pm, please contact front desk. Otherwise, please contact the site Night Manager – the number is listed on the front desk door.

FACSIMILE SERVICE 
We offer a facsimile service between 7am and 9pm. To send a fax within Australia the cost is $1 per page. To send an international fax, the cost is $3 per page. In order to receive faxes, our fax number is +61 2 9904 1265. In coming faxes are 20c per page.

FERRY/BUS TICKETS.
 Various types of tickets can be purchased from the vending machines on the Cirqular Quay Wharf with cash, EFTPOS or credit card. If your ferry/bus ticket is still valid when checking out & you are leaving Sydney, please consider leaving it with front desk so that we can pass it on to incoming guests. What a nice ‘pay forward’ idea!

GAMES 
Scrabble, packs of cards and a puzzle are available from front desk.

GIFT CERTIFICATES 
The gift of an overnight or weekend accommodation makes a great present. If you would like to purchase a Cremorne Point Manor Gift Certificate, please enquire at front desk.

GUEST KITCHEN:  We have a guest kitchen which has a microwave, toaster, small convectional oven, tea & coffee facitities and disposable cutlery.

GYMNASIUM 
There are two gyms located nearby who accept occasional visitors: 
Pump House, 199 – 207 Military Road, Neutral Bay, Phone: (02) 9953 4099
 Fitness First, 555  Military Road, Mosman, Phone: (02) 9960 3600

HAIRDRESSER
 There are several hairdressers located nearby including a barber in the Spofforth Street shops.
 Alternatively, contact Rachel Jones Hairdressers, Cnr Spofforth Street and Military Road, Cremorne. Phone: (02) 9904 9901

HAIR DRYER
 We have hairdryers in each guest bedroom.

HOUSEKEEPING SERVICES 
Housekeeping is done on a daily basis for all rooms in the mainhouse, while our Single/Double Rooms with share shower facilities are serviced on a weekly basis.

INTERNATIONAL PHONE CALLS
 We recommend buying a phone card – it’s an inexpensive, convenient way to call friends and family overseas from Australia or other international countries. Use a phone card to make international calls from the phones located at the top of the stairs on the 1st floor and downstairs, outside reception.

IRONING FACILITIES 
An iron and ironing board are available in the upstairs guest lounge/kitchen area.

GUEST KITCHEN:  We have a guest kitchen which has a microwave, toaster, small convectional oven, tea & coffee facitities and disposable cutlery.

KEYS
 For your convenience, please feel free to keep your room key with you during your stay. If you decide to leave your key at front desk while you’re away from the houte, remember to return before our front desk closes for the evening. Upon check-out, please return your key to front desk. A charge of $10 will be imposed for any lost keys.

LAUNDRY
 Our guest laundry is located on the side at the back of the Manor.  You will find a washing machine and clothes dryer.  The washing machine and dryer requires dryer 3 x $1 coins to operate. Washing powder is available for sale at front desk at $1 a packet (sufficient for 2 loads).

LOST & FOUND
 Should you lose or find anything while staying with us, please contact front desk.

LUGGAGE STORAGE
 For luggage storage, please contact front desk.

MAINTENANCE
 Please report any problems in your room to front desk.

MASSAGE 
A variety of relaxing and theraputic massages are offered by Touch Therapy, Level 1, Suite 9, 143 – 151 Military Road, Neutral Bay. Phone: (02) 9908 7587. See front desk for a full brochure of their services. 
Alternatively, you may arrange for a massage in your room from either of the following qualified massuses (see front desk for a full list of their prices and services):
 Dan at Better Health massage, Phone: 0413 133 155
 Robyn at Allegria Massage, Phone: 0402 514 343

MEDICAL CARE
 Please refer to “Doctors/Dentists.” In an emergency please contact front desk or the night manager on duty.

MESSAGES 
Phone messages are taken at front desk and will then be promptly delivered to your room. Our phone number is +61 2 9953 7899.

PARKING
 On-street parking on Cremorne Road is either unrestricted or marked with 4 hour time limits Monday to Friday, 8am to 6pm. Please check the signs when parking.

PETS 
Pets are not allowed on the premises, with the exception of seeing eye or service dogs (ID must be presented).

POSTAGE/POST OFFICE 
Postage stamps for domestic mail are available from front desk. For all other postage requirements, the nearest Post Offices are: 
Neutral Bay Post Office, 135 Military Road (Cnr Barry Lane), Neutral Bay
Cremorne Post Office, Military Road, Cremorne
. Both are open from 9am to 5pm Monday to Friday

RECEPTION 
Reception is open from 7.30am to 7.30pm, 7 days a week. (summertime)

Reception is open from 7.30am to 6: 30pm, 7 days a week. (Winter time)

RESERVATIONS 
For any onward bookings  please contact reservations (02) 9953 7899 or book on our website www.cremornepointmanor.com.au

RESTAURANTS Please see the restaurants section on the website for recommended dining options in the area.

SECURITY
  The Manor’s front door is closed each evening, however it is not locked. Please make sure you take your room key with you if you do not plan to be back before front desk closes.

SHOPPING INFORMATION
  Cremorne Point Manor is conveniently located for city and local shopping. Nearby Military Road Neutral Bay, Cremorne and Mosman have a wide range of shops, café’s and restaurants  – open Monday to Saturday. Some are also open Sundays. The local Spofforth Street shops include the following:

Ampol Service Station

Butcher, Phone: 9953 1193

Chemist, open 8am to 9pm 7 days

Cuisineasy (take away), open 9am to 5.30pm Mon – Sat & 9am to close Sun

Gourmet Chicken/Salad Bar (take away), open 8.30am to 8.30pm 7 days Phone: 9908 4905

Green Grocers, Phone: 9953 2564

Kitchen Curries (take away), open 10am to 7pm Mon- Fri & 10am to 5pm Sat Phone: 9953 7556

Laundrymat/Dry Cleaners, open 7am to 6pm Mon – Fri, 8am to 5pm Sat & 8am to 3pm Sun, Phone: 9953 4167

Newsagent

Patisserie

Porters Liquor, open 9am to 8pm Mon – Wed, 9am to 9pm Thu – Sat & 10am to 8pm Sun, Phone: 9953 1331

Scoop Convenience Store

Tasty Thai Restaurant, open 12pm to 10pm 7 days, Phone: 9904 2545

SMOKING.
. Please note smoking is not permitted anywhere in the hotel. in the breakfast area on the rear upstairs deck. or on the balconies.  We kindly request that you refrain from smoking in the rooms due to the potential effect on subsequent guests and setting off fire alarms. Any guests setting off the alarms due to smoking will be liable for a $400 call-out emergency service fee.

SWIMMING POOL
 The closest swimming pool is Mccallum Pool, a beautiful harbour pool on the west side of Cremorne Point. Mccallum Pool is marked on the locality map within this compendium and is a 5 minute walk from Cremorne Point Manor. The pool is open all hours and is not patrolled. Please do not use the hotel bathroom towels. If you do not have your own beach towel, we have a limited number available so please ask at front desk.

TAXI 
To order or pre-book a taxi, please call one of the following companies or contact front desk: 
Premier Cabs 131 668
Taxi’s Combined 8332 8888
 ABC Cabs 131 552 
Silver Service Cabs 133 100

TOWELS
 Please help us to save the environment from unnecessary pollution. If you will be using your bathroom towels again, please hang them up on the towel rails so we know not to wash them. Alternatively, if they need replacing, please leave them in the shower recess. Please do not remove bathroom towels from your room. If you need beach towels for the Pool or Beach, we have a limited number available at front desk.

TELEPHONE 
A public phone is available on the 1st floor and in front of front desk. You can use this phone for local, interstate and international calls. Local calls are free. No calles are permitted after 9pm and please consider other guests by keeping noise to a minimum when you are on the phone.

TELEVISION 
Channel 2 (ABC)
, Channel 7 Commercial TV, 
Channel 9 Commercial TV, 
Channel 10 Commercial TV.

TRANSPORTATION
 Ferry timetables are available from front desk. For bus, train and ferry information, call State Transit on 131 500.

VISITORS BOOK
 We invite you to sign and comment in our visitors book which is located opposite front desk.

WEBSITE
 Obviously you can make room reservations on our website but please also email us if you have questions about your upcoming stay with us. We also greatly appreciate feedback so please either email this to us or write a review on Tripadvisor.

AIRLINES 
Domestic
  – Qantas 13 13 13 and 
Virgin Blue 13 67 89

International
  – Air France 9244 2100
 Air New Zealand 13 24 76 
Alitalia 9244 2400 
British Airways 8904 8800
 Garuda 1300 365 330
 Japan Air Lines 9272 1111
 KLM 1300 303 747
 Lauda Air 9241 4277
 Malaysia 13 26 27 
Qantas 13 13 13
 Singapore 13 10 11
 Thai 1300 651 960 
United 13 17 77

Directions 

Arriving in Sydney:
The Kingsford Smith Airport is the main international and domestic airport. It is about 10 kilometres (6 miles) south-west of the Central Business District and Sydney Harbour. The Government-run airport buses run to Sydney City and Kings Cross every 10 minutes, stopping at designated points along the way. Fares are not expensive.

Public Transport
Sydney has a large and well run Government public transport system. Web sites offer extensive information on:

Bus and ferry services ervice interactive maps
Ferry service interactive maps
Tripfinder – an automated search facility that gives bus and ferry routes and timetable details.
City Rail train services and maps

Banking Hours

Generally 9.30am-4pm Monday to Thursday, and 9.30am-5pm Friday, but some banks offer extended hours and some are open on Saturday mornings. Travellers cheques are widely accepted, as are major credit cards VISA, Mastercard and (to a lesser extent) AMEX and Diners Card. Most banks will offer foreign currency exchange.

Climate
Sydney enjoys a temperate climate with a mild winter, and has more than 340 sunny days a year. Average minimum temperatures in the winter months of June through to August are 9-11 degrees Celcius (48-52 Farenheit). The summer season is from December through to February. Current weather temperature and weather forcast:

Average Daily Temperatures In Sydney Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Daily Maximum Celcius 26 26 25 22 19 17 16 18 20 22 24 25
Daily Maximum Farenheit 78 78 77 72 66 63 61 64 68 72 75 77
Daily Minimum Celcius 19 19 17 15 11 9 8 9 11 13 16 17
Daily Minimum Farenheit 66 66 63 59 52 48 46 48 52 55 61 63

Currency
Dollars and cents. Notes: $5, $10, $20, $50 and $100 bills. Coins: 5 cents, 10 cents, 20 cents, 50 cents, $1 and $2. The Australia dollar is floated on the world currency market and is presently fluctuating at around parity, to the US$.

Health
Sydney, like most parts of Australia, presents no real health risks for foreign visitors. Tap water is good, restaurants and eating places are required by law to maintain a high standard of food preparation, and the city is generally clean. Smog is less of a problem than with cities such as London, Los Angeles, Hong Kong and Bangkok, but is still quite high. Exposure to the sun can be a problem for those who are fair-skinned so please always wear sunscreen, even if you tan easily. Also, those with little experience in swimming in the surf should be cautious when swimming at Sydney’s famous surf beaches, Bondi and Manly, and should always swim between the warning flags erected by lifeguards. Medical costs in Australia are not exhorbitant unlike the United States and Europe, but travel insurance is still recommended.

Visitors’ Information Centres
There is a new Sydney Visitors Centre located in the same building as the Rocks Visitors Centre, at 106 George Street (near Circular Quay), which provides information on the Metropolitan Sydney area. An innovative series of booking boards are in place for day tours, backpackers accommodation and hotel accommodation, with special phone facilities for obtaining further information. The centre also has a supply of brochures dealing with regional New South Wales.

The New South Wales Travel Centre is situated at 11 York Street, just above Wynyard Station. It is open from 9am to 5pm Monday to Friday and 9am to 1pm Saturday.

The CitiRail Host Centre is opposite No. 5 jetty at Circular Quay. It is open from 9am to 5pm, seven days a week.

There is an information kiosk in Martin Place, near Castlereagh Street, that is open 9am to 5pm Monday to Friday.

There are information booths at the top of Sydney Tower and at Darling Harbour, both open seven days a week.

Post Offices
Open from 9am until 5pm Monday to Friday.

Shopping Hours
Generally 9am-5pm, Monday to Friday; 9am-9pm, Thursday; 8.30am-4pm, Saturday. Shops in tourist areas may be open on Sundays.

Public Holidays in Sydney 

New Years Day 1 January
Australia Day 26 January
Good Friday 29 March
Easter Monday 1 April
Anzac Day 25 April
Queen’s Birthday  09June
Labor Day 6 October
Christmas Day 25 December
Boxing Day 26 December

Essentials
Electricity voltage: 240.
Units of measure: metric.
Public phones: 40-cent local calls (Sydney metropolitan area).
Phone directory assistance: 013 (Sydney area), 0175 (Australia), 0103 (International). Coffee: around $4 a cup, sometimes less, quite often more in tourist areas.
Petrol (gas): hovers around $1.45 cents a litre.

Emergency phone: all services dial 000

Hotel Facilities

  • Air Conditioning
  • Airport Shuttle
  • Copy Service
  • Complimentary Breakfast / Tea / Coffee
  • Self Parking
  • Newspapers Available
  • Non-Smoking Rooms

 

  • Emergency Evacuation Plan
  • Emergency Info in rooms
  • Exit Map in Rooms
  • Exit Light Sign
  • Fire Detectors in Hall
  • Fire Detectors in Public Areas
  • Fire Detectors in Rooms
  • First Aid Available
  • Meets Fire Safety Codes
  • Multiple Fire Exits on Each Floor
  • Room Windows Open
  • Smoke Alarm in Halls
  • Smoke Alarm in Public Areas
  • Smoke Alarm in Rooms
  • Staff Trained in Duplicate Key Issuance
  • Ventilation